Questions and Answers

How do I become a member?

It’s easy to become a member of and completely free for everybody. Click ‘create account’ above and follow the instructions. It’s easy and will only take you 30 seconds.

I have lost my username or password. What do I do?

This is no problem. Just click the button ‘Log in’ and thereafter click ‘Forgot your log in details? (username, password)’.

How do I cancel my membership?

You can easily and quick cancel your membership at any time. You just log in and follow the steps to cancel the account.

When do I receive my first survey from you?

As soon as we have a survey that fit into your segment (age, geography, etc.), we will send it to you. The more information about you we have, the better chance we have to send you the right and fun surveys. You fill out these informations when you have logged into your account.

How can I check how much money I have earned?

You can get an overview of exactly how much money you have earned when you log into your account. If you have earned more money than you minimum payment amount, you can transfer the money with one click to PayPal and from there you can with few clicks again transfer it to your regular bank account. 

You can find more answers in our full questions and answers section. Here you will also be able to contact our online support.